Veterinary Assistant - Johannesburg

Requirements:

• • High school diploma or equivalent.
• • Previous administrative experience, preferably within a healthcare setting.
• • Familiarity with veterinary medical billing software is advantageous.
• • Intermediate computer proficiency.
• • Basic arithmetic skills.
• • Ability to maintain confidentiality.
• • Excellent organizational, time management, and multitasking abilities.
• • Personable, empathic disposition.
• • Capacity to work well during distressing situations.
• • Ability to work shifts, on weekends, and on public holidays, as needed.

Responsibilities:

• • Greeting and welcoming patients with sincerity.
• • Answering telephone calls and returning e-mails.
• • Scheduling appointments using our designated software.
• • Informing the veterinarian on a call of any emergencies that require urgent attention.
• • Issuing invoices for treatment and prescribed medication after each consultation.
• • Receiving and verifying payments after each consultation.
• • Informing the veterinarian on-call about possible instances of animal abuse or neglect.
• • Monitoring the inventory of items for sale by the practice and restocking these, as needed.
• • Overseeing the sale of items stocked by the practice.
• • Liaising with courier services and laboratories to ensure that samples are delivered and collected on time.