Freight Forwarder - Johannesburg

Requirements:

• • High school diploma or equivalent. A degree in logistics, supply chain management, or a related field is preferred.
• • Previous experience in freight forwarding or logistics is highly desirable.
• • Knowledge of international shipping documentation and customs clearance procedures.
• • Familiarity with shipping regulations and compliance requirements.
• • Proficiency in computer systems and software used in logistics operations.
• • Excellent written and verbal communication skills in the English language. Proficiency in additional languages is a plus.
• • Strong problem-solving and decision-making abilities.
• • Ability to handle a fast-paced work environment and work with tight deadlines.
• • Strong attention to detail and organizational skills.
• • Ability to work in a team and collaborate effectively with colleagues and stakeholders.

Responsibilities:

• • Coordinate and manage all aspects of the shipment process, including booking, documentation, and customs clearance.
• • Communicate effectively with clients, suppliers, and carriers to ensure smooth and timely delivery of goods.
• • Arrange transportation and logistics services, such as trucking, shipping, and air freight, to meet the specific needs of each shipment.
• • Prepare and process necessary shipping and customs documents, including bills of lading, commercial invoices, and export/import documentation.
• • Ensure compliance with international trade regulations and customs requirements.
• • Track and monitor shipments to ensure on-time delivery and proactively resolve any issues or delays that may arise.
• • Provide exceptional customer service by promptly addressing any inquiries or concerns from clients and maintaining strong relationships with key stakeholders.
• • Optimize shipping routes and methods to minimize costs and improve efficiency.
• • Stay updated on industry trends, regulations, and best practices to continuously improve the freight forwarding process.
• • Collaborate with other members of the logistics team to streamline operations and improve overall supply chain performance.

Freight Forwarder Required Skills

• • Excellent communication and interpersonal skills to effectively communicate with clients, suppliers, and carriers.
• • Strong organizational and multitasking abilities to manage multiple shipments and deadlines simultaneously.
• • Attention to detail to ensure accurate documentation and compliance with customs regulations.
• • Problem-solving skills to handle unexpected issues or delays in the shipment process.
• • Proficiency in logistics software and systems to track shipments and generate necessary documentation.
• • Strong knowledge of international trade regulations and customs requirements.
• • Ability to work well under pressure and in fast-paced environments.
• • Excellent time management skills to prioritize tasks and meet deadlines.
• • Strong negotiation skills to secure favourable rates and terms with carriers and suppliers.
• • Ability to work independently as well as part of a team to achieve common goals.