AWS Maintenance Lead | - Linux - Cape Town

Company: DataTech Recruitment
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Location: Cape Town, Sudáfrica
Allows working from home: Yes
Employer Email: *********@*******.com (View email)
JOB DESCRIPTION
Requirements:
- LPIC1 Linux Administrator Certification, CompTIA Linux+ Certification or similar

- MCSA (Windows Server) certification OR MCSE: Core Infrastructure certification

- AWS SysOps Associate Certification

- 1+ Years- experience working in the AWS Cloud

- 2+ Years- experience in a lead role (Team Lead, Maintenance Lead etc.)

- 4+ Years- experience in both Linux and Windows Environments doing maintenance and support

- Excellent Networking and VPN knowledge/experience

- Excellent troubleshooting skills

- Excellent client facing skills

- Excellent time management skills

- Excellent team management skills

- Thorough understanding of the AWS Cloud Environment

- Thorough understanding of security best practices in the AWS Cloud

- Ability and willingness to learn new technologies quickly

- Assisting with KPIs/KPAs for the Maintenance Team

Highly Beneficial:

- AWS Advanced Networking Specialty Certification

- AWS Security Specialty Certification

- Any Additional AWS Associate/AWS Professional/Specialty Certifications

- LPIC-2 Linux Engineer Certification

- LPIC-2 Linux Enterprise Professional - Security Certification

- Experience/Exposure to AWS OpsWorks for Puppet or Chef, and other automation tools

- Experience with Trend Cloud One Workload Security or similar tools

- ITIL Foundation Certification

- Prince2 Foundation/ PMP Certification
Responsibilities:
- Ability to take lead of the Maintenance team to ensure proper coordination of duties along with proper motivation and guidance they might require from time to time.

- Develop and implement new standards, policies and procedures to enhance the overall efficiency of the team and enhance the overall client experience end-to-end.

- Perform complex server software upgrades, software updates, OS upgrades and server patching in the AWS Cloud - Proper Patch Management is essential.

- Taking ownership of actionable items as needed by our AWS Clients.

- Working with the AWS Engineering team and the Service Delivery Managers to ensure proper coordination across teams as projects transition into Service Contracts.

- Ensuring assigned tickets are progressed and cleared within the SLA commitments.

- Ensuring the overall Maintenance Team have the technical support they need to adhere to SLAs as defined in the Service Contracts.

- Ensure risks and issues are highlighted with clients, managed and assisting to remediate these items. Proper Risk Management is essential.

- Ensuring proper backups are taken, the automation there of, ensuring they are properly stored and have the required lifecycle policies associated as agreed between the Company and AWS Clients.

- Coordinating maintenance Windows with clients to ensure minimal impact to production environments can be attained in the event where there could be an impact.

- Continuously monitoring systems, setting up automation for alerting and making recommendations to clients where optimal performance and lower costs could be obtained in existing production environments.

- Ensure repeat Incidents in client environments follow due process to transition to Problem Management where a Root Cause Analysis (RCA) would then be done.

- Help provide training sessions to transfer knowledge to the Maintenance team or to customers, where needed.


JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: ZAR 30,000.00 - 40,000.00 Monthly
Positions available: 1


JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct


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